National / International News

Service remembers Clutha crash dead

BBC - Fri, 2014-11-28 15:58
An ecumenical service will be held in Glasgow to mark the first anniversary of the Clutha helicopter crash in which 10 people died.

Remembering the Clutha crash

BBC - Fri, 2014-11-28 15:55
Remembering the Clutha helicopter crash

Venezuela jail overdose kills 35

BBC - Fri, 2014-11-28 15:53
Thirty-five Venezuelan inmates are reported to have died after overdosing on the contents of a prison infirmary they stormed.

Man charged with couple's murder

BBC - Fri, 2014-11-28 15:48
A 38-year-old man is charged with the murder of Patrick and Gillian Kettyle, who were found stabbed at their home in Surrey on Thursday.

Gingerbread landmarks of the UK

BBC - Fri, 2014-11-28 15:38
The foodies making buildings out of gingerbread

What happened to England's abandoned mansions?

BBC - Fri, 2014-11-28 15:32
What happened to England's lost stately homes?

NHS 'U-turn' over drug trial money

BBC - Fri, 2014-11-28 15:25
NHS England has said letters sent out to local health bosses suggesting the funding of patients in clinical drug trials might be cut were "incorrect".

PM's 'retreat' and 'Black Friday' madness - front pages

BBC - Fri, 2014-11-28 14:41
Coverage of David Cameron's proposals to curb immigration dominate front pages, along with photographs of shoppers grappling for bargains in pre-Christmas sales.

Sarkozy favourite in party poll

BBC - Fri, 2014-11-28 14:41
French conservatives are set to elect their next leader in a poll which could mark Nicolas Sarkozy's return to frontline politics.

Australia retire Hughes's ODI shirt

BBC - Fri, 2014-11-28 14:40
Australia retire the number 64 one-day international shirt number of Phillip Hughes, who died on Thursday.

How social media can divert you around travel hassles

Marketplace - American Public Media - Fri, 2014-11-28 14:31

According to Brian Kelly, a  little travel tweeting could help you get home on time.  

“A lot of people just don’t know that social media can be such a great tool,” he says.

Kelly is a frequent flier mile ninja and founder of the travel website The Points Guy. He says people can turn to twitter to upgrade seating, find lost luggage or rebook flights.

“I know people don’t want to join Twitter and share everything, but you don’t even need to be an active tweeter to get help on Twitter,” he says.

When Kelly was traveling from Philadelphia to Costa Rica last New Year’s Eve, the American Airlines flight had a mechanical delay and he re-booked via twitter while still in his seat.

“While passengers were running off the plane to get re-accommodated,” he says. “I was able to snag the last seat on the next flight and save a day of my vacation.”

These days, most U.S. airlines have teams dedicated to helping customers via social media.

“It’s critical for travelers to take advantage of social media,” Kelly says. “No app is going to do the work for you.”

Scott Sorenson works in Southwest’s “Listening Center” in Dallas Love Field airport. Along with a team of “social care specialists” he spends his day responding to customers who reach out on Twitter and Facebook.

The most common questions, he says, are about delays.

“So, hey my flight is delayed leaving this city am I going to make a connection in my next my next city?”

Sorenson can reach out directly to dispatchers and often get back via direct message to the customer. Sometimes in a matter of minutes.

So, if you’re looking for a fast response, Sorenson and Kelly say, start by looking up the Twitter handle for your airline.

Here are a few top U.S. airlines' Twitter handles to get you started:

Van Persie low after 'very bad game'

BBC - Fri, 2014-11-28 14:19
Manchester United manager Louis van Gaal says Robin van Persie had a "very bad game" against Arsenal - and his confidence is low.

Social media & social justice in the wake of Ferguson

Marketplace - American Public Media - Fri, 2014-11-28 14:04

If you've consumed media this week, listened, read or watched the news, no doubt you've followed the events in Ferguson, Missouri, where a grand jury declined to indict police officer Darren Wilson for the shooting death of unarmed teenager Michael Brown.

The protests that followed that decision and rippled out across the country tell a story about how we consume and communicate the news today.

The Ferguson story was first told on social media, and those same social networks have been a powerful tool — both for sharing, and not sharing, information.

Zeynep Tufekci, assistant professor at the University of North Carolina and a faculty associate at the Harvard Berkman Center for Internet and Society, joined Marketplace Weekend to talk about these contradictions. Click play above to hear our discussion.

Mexican TV Icon Roberto Gómez Bolaños Dies At 85

NPR News - Fri, 2014-11-28 14:02

The actor, writer and director was a staple of Mexican television comedies and children's programs for decades.

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Iconic Mexican comic Chespirito dies

BBC - Fri, 2014-11-28 13:43
One of Latin America's most beloved comic actors, the Mexican Roberto Gomez Bolanos, or "Chespirito", dies at the age of 85.

Murdered couple had been stabbed

BBC - Fri, 2014-11-28 13:17
A couple found dead in their home in Surrey died from stab wounds, initial post-mortem test results reveal.

If we lose I don't sleep - Gatland

BBC - Fri, 2014-11-28 13:02
Wales head coach Warren Gatland says he has had sleepless nights after close defeats by major southern hemisphere teams.

VIDEO: Dozens die in Nigeria mosque attack

BBC - Fri, 2014-11-28 13:00
Many people have been killed in a gun and bomb attack during Friday prayers at one of the biggest mosques in the Nigerian city of Kano.

Gerrard CCTV row officer faces jail

BBC - Fri, 2014-11-28 12:59
A corrupt policewoman who seized CCTV of a street bust-up in order to try to blackmail Liverpool player Steven Gerrard faces jail.

After The Ferguson Decision, A Poem That Gives Name To The Hurt

NPR News - Fri, 2014-11-28 12:51

This week, a Missouri grand jury decided not to indict Darren Wilson, the officer who killed Michael Brown. Writer Syreeta McFadden turns to Audre Lorde's poetry to make sense of this decision.

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