National / International News

10 things we didn't know last week

BBC - Fri, 2014-11-28 09:30
Beer is less likely to slosh than coffee, and more nuggets.

Cameron, migration and the Germans

BBC - Fri, 2014-11-28 09:19
In an anticipated speech on migration, British Prime Minister David Cameron set out proposals aimed at keeping both his countrymen and the continent happy.

Malala's friends on life in Wales

BBC - Fri, 2014-11-28 09:09
The teenagers shot in Pakistan now studying in Wales

VIDEO: New Star Wars trailer causes a storm

BBC - Fri, 2014-11-28 08:52
The teaser trailer for Star Wars: The Force Awakens has just been released and is already being dissected by fans and trending on social media.

Two banned for abusing gay referee

BBC - Fri, 2014-11-28 08:46
Two people are banned from Twickenham for the homophobic abuse of referee Nigel Owens during England v New Zealand.

Sainz Jr joins Toro Rosso for 2015

BBC - Fri, 2014-11-28 08:28
Carlos Sainz Jr, the son of the two-time former world rally champion of the same name, joins Toro Rosso for the 2015 F1 season.

Texas Man Killed After Firing At Government Buildings

NPR News - Fri, 2014-11-28 08:27

The gunman fired more than 100 rounds at a federal courthouse, a bank and the Mexican consulate before trying to set the consulate on fire. He died during a shootout with authorities.

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PODCAST: Is the U.S. in OPEC now?

Marketplace - American Public Media - Fri, 2014-11-28 08:20

First up: OPEC said in no uncertain terms it won't scale back oil production. So oil prices keep dropping, and the U.S. is sort of an unwitting member of OPEC. We'll talk about what that means. Plus: If you're stuck in an airport this weekend, tweeting could get you the last seat on the next flight a lot faster than running to the counter. Finally, Marketplace Tech host Ben Johnson joins us to talk about security on the upcoming Cyber Monday.

Chinese smokers face cigarette ban

BBC - Fri, 2014-11-28 08:11
Smokers in China's capital are to be banned from lighting up in all indoor public spaces under plans being introduced by the Beijing government.

England’s midfield minefield

BBC - Fri, 2014-11-28 08:10
England have tried a staggering 43 centre combinations since the 2003 World Cup. Tom Fordyce asks if they are any nearer to solving their midfield problem.

VIDEO: 'Cameron's curbs will not stop migrants'

BBC - Fri, 2014-11-28 08:10
Saira Grant from the Joint Council for the Welfare of Immigrants says she welcomes the language used by David Cameron in his speech on immigration but the curbs will not stop migrants.

VIDEO: 'Black Friday' chaos filmed across UK

BBC - Fri, 2014-11-28 07:57
Footage of shoppers scrambling to get their hand on discounted merchandise that has been emerging from across the UK.

Murray makes IPTL debut in Manila

BBC - Fri, 2014-11-28 07:55
Andy Murray and Maria Sharapova team up but suffer defeat on day one of the International Premier Tennis League in the Philippines.

I'm favourite for the sack - Rodgers

BBC - Fri, 2014-11-28 07:54
Liverpool manager Brendan Rodgers says he is "favourite for the sack" after the Reds' poor run of form.

America's Black Friday Craziness Has Crossed The Pond

NPR News - Fri, 2014-11-28 07:46

The wild discount shopping that once was only a U.S. phenomenon has caught on in the U.K. and elsewhere, thanks largely to online retail giant Amazon.

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Lancashire order new batting helmets

BBC - Fri, 2014-11-28 07:38
Lancashire cricket director Ashley Giles orders new helmets for his team after the death of Australia batsman Phillip Hughes.

VIDEO: Concorde made out of matchsticks

BBC - Fri, 2014-11-28 07:31
A plane enthusiast has spent more than two years creating matchstick models of a Concorde and a Boeing 747.

How to use social media as a last-minute travel agent

Marketplace - American Public Media - Fri, 2014-11-28 07:31

According to Brian Kelly, a  little travel tweeting could help you get home on time.  

“A lot of people just don’t know that social media can be such a great tool,” he says.

Kelly is a frequent-flier mile ninja and founder of the travel website The Points Guy. He says people can turn to Twitter to upgrade seating, find lost luggage or rebook flights.

“I know people don’t want to join Twitter and share everything, but you don’t even need to be an active tweeter to get help on Twitter,” he says.

When Kelly was traveling from Philadelphia to Costa Rica last New Year’s Eve, the American Airlines flight had a mechanical delay and he re-booked via Twitter while still in his seat.

“While passengers were running off the plane to get re-accommodated,” he says. “I was able to snag the last seat on the next flight and save a day of my vacation.”

These days, most U.S. airlines have teams dedicated to helping customers via social media.

“It’s critical for travelers to take advantage of social media,” Kelly says. “No app is going to do the work for you.”

Scott Sorenson works in Southwest’s “Listening Center” in Dallas Love Field airport. Along with a team of “social care specialists” he spends his day responding to customers who reach out on Twitter and Facebook.

The most common questions, he says, are about delays.

“So, hey my flight is delayed leaving this city am I going to make a connection in my next my next city?”

Sorenson can reach out directly to dispatchers and often get back via direct message to the customer. Sometimes in a matter of minutes.

So, if you’re looking for a fast response, Sorenson and Kelly say, start by looking up the Twitter handle for your airline.

Here are a few top U.S. airlines' Twitter handles to get you started:

VIDEO: Ramsay accuses father-in-law of forgery

BBC - Fri, 2014-11-28 07:31
Gordon Ramsay is taking legal action against his father-in-law, Christopher Hutcheson, who he claims forged his signature in a £640,000 property deal.

Driving test may drop three-point turn

BBC - Fri, 2014-11-28 07:30
The three-point turn could be dropped from the UK driving test as part of biggest update to the exam in 20 years.

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