Gil Kerlikowske, head of Customs and Border Protection, tells NPR that he is reviewing scores of incidents. "We need to be better at admitting when we're wrong or where we've made a mistake," he says.
A Comcast service call making the rounds this week sounded really familiar to millions of Americans. But some companies have figured out how to make the universally unpleasant experience a lot better.
The mishaps mean federal scientists need to "take a hard look" at all federal research on deadly pathogens and make sure, in each case, that the benefits justify risks, says Dr. Tom Frieden.
Our series "We Used to Be China," continues with stories about our country confronting the environmental challenges that now bedevil China. Problems like… acid rain. It was the environmental crisis of the '80s, but a new Clean Air Act in 1990 greatly reduced the pollutants causing acid rain. It did so with something we now call Cap and Trade…setting a maximum level of pollutants and then letting industry decide how to get there.
Listen above for more.