National News

Millions More Airbags Need Recall, Department Of Transportation Says

NPR News - Tue, 2014-11-18 15:06

The National Highway Transportation Safety Administration says a full national recall is needed for airbag inflators that have been found to sometimes pepper drivers with metal shrapnel.

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Former Georgia Gov. Carl Sanders, A Racial Moderate In A Split South, Dies

NPR News - Tue, 2014-11-18 15:02

Sanders, who was thought of as a leader of the "New South," helped bring more racial integration to Georgia in the 1960s. He died in Atlanta on Sunday.

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Senate Rejects Keystone XL Pipeline Bill, In A Close Vote

NPR News - Tue, 2014-11-18 14:20

The controversial project to expand an oil pipeline running from Canada to the Gulf of Mexico has failed to get the approval of Congress.

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Paying for upgrades under the tray-table

Marketplace - American Public Media - Tue, 2014-11-18 13:50

Flying is not what it used to be. What was once glamorous now feels like walking through a mall to get to a cattle chute. Airlines are expanding first class and squeezing coach passengers into tighter quarters. Every spare inch of space and every service from bag-checking to expedited security has a price.

So on a recent trip from Los Angeles to Chicago, I decided to try for my own upgrades. At every opportunity, I discreetly offered cash to airline employees, Transportation Security Administration employees and fellow passengers in exchange for a better seat or faster service. I wanted to know what would happen when institutional fees leave the institution and were offered instead on the black market.

I started at the United Airlines ticket counter, offering the agent a $20 bill for a seat upgrade. She refused, acting as though this kind of thing happened all the time. She pointed to a seat map on the screen. “This is the only upgrade I have,” she said. “It’s $85.” At security, I tried to slip a couple of twenties to the officer at the T.S.A. PreCheck line so I could breeze through. He gave me a look that said, “Nice try,” and pointed to the long line of people inching toward the body scanners.

Once I got to the gate, I approached the passengers in the roped-off section for premium fliers. I went down the line, one by one, offering cash for their seats. One man shook his head, barely looking up from his phone. Another appeared confused. I had to explain that I wasn’t trying to get on the plane; I had a seat in coach. He declined. “I’ve got to get some work done,” he said.

Nearly everyone seemed bothered by my offer. The closest I got to a yes was with a couple who did not want to split up for the flight; otherwise, they might have considered it.

On the plane, I could not persuade anyone in a seat with extra legroom to switch places for money. I was surprised; I said I was willing to go as high as $100 and told them I needed to sit close to the front to exit quickly once we landed.

Perhaps I appeared a little suspect to some people. I have a bushy beard and long hair. I could pass for a young Cat Stevens in the right light.

But I did talk to Debbie, a flight attendant who was not on my flight but who observes the behavior of hundreds of passengers every day. Debbie, who asked that I not use her last name, was a social worker at a mental hospital before becoming a flight attendant. “So I was used to working with unpredictable people,” she said, “and I was actually kind of surprised at the general rudeness and lack of caring about other people that I saw in passengers on planes when I first started.”

Now she’s used to it. She wasn’t surprised that no one took my offer of cash for a seat. She sometimes has trouble getting passengers to switch seats to accommodate families, even when she offers free drinks and a seat that isn’t a downgrade.

Once, while Debbie was flying off duty, the pilot announced that an emergency landing was needed. “The working flight attendants wanted to move me up front so that I could help with an evacuation if it was necessary,” she said. The crew asked first-class passengers if one of them would give up a seat for her, but none were willing to move. “Luckily we didn’t need to evacuate,” Debbie said. “But it was interesting that nobody wanted to move, even when a flight attendant is saying ‘This will help save your life.’”

I also ran my experiment by Tom Bunn, a former airline captain (whose employers included United) and a licensed therapist. He, too, was not surprised by the reactions I got, but for different reasons.

For many people, he said, the act of flying is incredibly stressful. It is not so much because of long security lines and cramped seats, but because of the psychological act of giving up control, of leaving solid ground. Settling into an assigned seat, he said, is part of the process of quieting their anxiety. “So any change they have to face, they would rather not face it,” Mr. Bunn said. My cash offer may not have been enough to justify restarting that process of calming themselves.

My own theory is that people considering my offer may have been afraid that they would be breaking a rule and could be kicked off the plane as a result. Recently, a group of ultra-Orthodox Jewish men traveling from New York to Israel caused a flight delay when they refused to sit next to women for religious reasons. Many of the men offered passengers money to exchange seats, which, it turns out, is not against many airlines’ policies.

I contacted six airlines, including United, to ask about their policy regarding passenger-to-passenger transactions. Delta, United, American and Spirit responded. Delta and American said they had no policy that forbade passengers from exchanging seats for money. Spirit forbids only switching to an exit row or to larger front seats, the airline’s first-class equivalent.

Rahsaan Johnson of United said it was against company policy for employees to take money from a customer in exchange for a favor. But United does not have a policy against customers exchanging money for seat swaps. “Seat assignment is not specifically prohibited at this point. Changing cabins is,” Mr. Johnson said. So, for example, if you are in coach, you cannot switch with someone in first class.

Of all the upgrades I tried to get, only one could have landed me in any real trouble: offering cash for access to T.S.A. PreCheck. “That’s not how the program works,” said Ross Feinstein, T.S.A.’s press secretary. “Bribing a federal employee, I believe, is illegal.”

It does however, seem to be legal to buy your way to the front of the T.S.A. line. “The actual T.S.A. process begins where someone checks your ID,” Mr. Feinstein said. Before that point, anyone ahead of you in line is fair game for an offer.

Amid The Stereotypes, Some Facts About Millennials

NPR News - Tue, 2014-11-18 13:23

"Millennial" is the demographic buzzword of the moment. But are young adults today really so different from previous generations? We charted some numbers to find out — and spotted interesting trends.

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Aid Groups See A Dropoff In U.S. Health Volunteers To Fight Ebola

NPR News - Tue, 2014-11-18 13:19

International aid groups say the decline in volunteers is due to quarantine restrictions imposed by the states of New York and New Jersey.

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FAA Can Regulate Small Drones: NTSB Reverses Judge's Ruling

NPR News - Tue, 2014-11-18 13:16

Overturning a federal judge's ruling that the FAA was wrong to fine a man $10,000 for flying a small drone, the NTSB says the agency can regulate such drones as "aircraft."

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Outreach Workers Look For Gains In Second Year Of Obamacare

NPR News - Tue, 2014-11-18 13:02

Montana and Georgia sit on opposite sides of the country, but both have minority populations health advocates hope to enroll for coverage. They also fear many won't quality for subsidized coverage.

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Got A Thanksgiving Time Crunch? Food Is Just (A Few) Clicks Away

NPR News - Tue, 2014-11-18 13:02

If you're scrambling to find the perfect cranberry sauce or a sumptuous dessert, the Internet can help. We've rounded up services to help you spend less time waiting in line and more time with family.

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Pricing a child's plea for equine ownership

Marketplace - American Public Media - Tue, 2014-11-18 13:01

In third grade, Amanda Ferrara persuaded her parents to let her take horse-riding lessons. She had always loved animals, and her parents, both Bronx born but living in a rural part of Westchester County, N.Y., agreed. Nine years later, her family owns one horse and leases two more.

She says she loves the pursuit and spends six days a week at the barn that boards the horses, taking the bus there after school and staying until dark, often doing homework or eating at the barn. Yet her afternoons are not spent entirely on horseback. For every hour she rides, she spends two to three hours getting her horse ready and cooling him down. “It’s my entire life now,” Amanda, 17, said.

When children express a desire for a pony, obliging parents in urban and suburban areas often vow that they will find a middle-class horse that will not cost more than a car (or a mortgage) payment. It is not easy, though it may not be impossible.

The Ferrara family boards all three horses — Cookie, Teddy and Rubio — at Echo Farm in South Salem, N.Y., which charges $1,300 a month per horse. That includes hay and grain, cleaning the stall and turning the horse out into the field every day.

At least the animals make the expense of boat ownership look reasonable.

Still, despite the cost, parents think the experience is worth it. They typically insist that horses provide deep life lessons in being responsible and caring for something that goes beyond themselves — or how well the animal can jump a fence.

“They’re learning a lot of responsibility at a young age,” said Callie Kuntz-Bauer, owner of Echo Farm. “You have to give up a lot of your social life. You can’t go out and party if you have a 6 a.m. horse show.”

So when children ask for a pony, what are parents to do? They would save a lot of money by steering the child toward another sport. But those parents who want to cultivate their children’s interest need to consider recurring costs that can continue for 30 years or more, long past the time when a child will be riding the horse.

Owners should expect the total spending for the animal’s upkeep to be far greater than the cost to buy it. “The real price is the monthly expenses,” said Carleton Henrich, a mother of four who grew up on 250 acres in southern Virginia.

Henrich recently bought a 5-year-old thoroughbred named Emery. A giant at 17 hands high (5 feet 8 inches at the withers), Emery is for her and her three daughters. (Her son is less interested.)

“He’s a big teddy bear,” she said, giving Emery a peppermint.

Henrich negotiated a two-week trial period to get a sense of the horse’s demeanor. But even during that period she had to have insurance to cover anything that might happen to him. She, like many owners of expensive horses, now has mortality insurance and medical coverage for the animal, which typically costs 3 percent of a horse’s value per year.

Even minor injuries can be costly in time as well as money. Amanda Ferrara said an injury a couple of years ago confined Cookie to his stall for six months. It took six more months for him to get back in shape. But at that point Amanda couldn’t jump with him anymore, so now her family just rides him for recreation.

Leasing a horse generally saves a family only on the upfront cost of buying one. Kuntz-Bauer said that a full lease of a horse is typically one-third of the horse’s value a year. The horses in her barn range in value from $2,500 to $50,000. And people who lease a horse usually take over all the responsibilities and ensuing costs as if they were the owner. A partial lease could spread the costs across multiple owners, but it also reduces riding time.

The list of expenses doesn’t end with room and board. Entry fees for competitions range from $500 for a one-day event to $3,000 to $6,000 for five-day events where the horses have to be transported, boarded and fed, Kuntz-Bauer said. There are also Interscholastic Equestrian Association events where competitors ride the horses at the host barn and don’t need their own horse to compete.

A veterinarian to assess a horse’s initial fitness will cost $1,500 to $2,000. Kuntz-Bauer said annual shots will run about $400. There are costs for dental visits and new shoes, too.

And some costs can rise rapidly.

Rachel Kosmal McCart, a lawyer specializing in horse issues in Portland, Ore., said local hay to feed horses in her area rose from $1 a bale 11 years ago to $5 a bale today. “People who were used to paying very little to feed their horses suddenly couldn’t afford to feed them,” she said.

Incidentals include saddles, bridle and blankets, as well as riding clothes and boots. Used gear is available, too; Georgina Bloomberg, a champion equestrian and daughter of the former New York City mayor, runs the Rider’s Closet to help make the clothes more affordable.

Not all areas are as expensive as Westchester County or other horsy enclaves filled with well-heeled parents and high land costs. Outside Portland, Ore., for example, it would cost $600 a month to board a horse.

In most areas, even wealthy ones, there are also opportunities simply to take lessons or buy time to ride. 

Horse clubs can defer costs further and still teach valuable lessons. In New Canaan, Conn., the New Canaan Mounted Troop aims to teach equestrian skills to children ages 7 to 17. The annual cost of $4,350 is not cheap, but it covers one lesson and one barn day per week during the school year.

The group started out as part of the Junior Cavalry of America, a sort of Girl Scouts on horseback, but today it functions like an equine version of Zipcar: Cadets can ride any of its 27 horses, all donated, as long as they have the ability.

But Margot Tucker, the student leader of the troop, said she got the most out of the barn days, when students help care for the horses. “If I could ride every day that would be awesome,” she said. “But what I really like about it is being part of the community. It’s the friendships we have.”

Those are the learning experiences that parents want their children to absorb from horses or any other activity.

This story is part of a collaboration between Marketplace and The New York Times called “A Guide to Buying Just About Anything.” 

Dangerous Deliveries: Ebola Devastates Women's Health In Liberia

NPR News - Tue, 2014-11-18 12:58

When a pregnant woman catches Ebola, the fetus and amniotic fluid are flooded with the virus. The ripple effects of these dangerous deliveries could be more catastrophic than Ebola itself.

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Regaining control of your online data

Marketplace - American Public Media - Tue, 2014-11-18 12:18

When a strange man knocked on her door three years ago, Susan Manion decided to do more to protect her private information. As a musician in Northern Illinois, she was used to people getting in touch. But her work had started to draw unwanted attention.

“It wasn’t a stalker,” says Ms. Manion. She thinks the man wanted to collaborate, but her doorstep was the wrong place. “We didn’t want something like that happening again. It creeped me out.”

Ms. Manion signed up for DeleteMe, a service from a company called Abine. Abine promises to “remove your public profile from leading data sites.” Your public data profile can include photos of your house or family, your address and contact information. Ms. Manion has paid for Abine’s service for two years and says her home address and phone number are less likely to pop up in search results.

Nearly 25 years after the first publicly viewable website appeared, the culture of sharing on the Internet is changing. Privacy and anonymity are crucial features of new social apps like Secret, Whisper and Canary. A growing number of websites also offer services that help protect, maintain or even erase what is fast becoming your most permanent and accessible record: data that can be gleaned about you from search engine results.

These businesses are responding to what they see as evolving consumer interest. This month, a report by the Pew Research Center’s Internet and American Life Project found varying attitudes around privacy but a consensus around the challenges of managing personal information online.

“There’s this overwhelming sense that consumers feel they’ve lost control over the way their data is used by companies,” says Mary Madden, a senior researcher at Pew.

That is exactly what people like Rob Shavell, Abine’s chief executive, are banking on. When Mr. Shavell and his co-founders started the company in 2009, financing was not easy to find. Investors didn’t think young users cared about privacy. But Mr. Shavell said that in the last six months, Abine has faced more competition than in its first four years.

“That exact group that investors told us would never care, they’re moving from Facebook to Snapchat,” Mr. Shavell said, referring to the app that allows users to send each other messages that disappear right after delivery. “They do all kinds of things to make sure they’re managing their online identities in such a way that it’s not going to have so many negative ramifications.”

Other data companies are pivoting. MyLife.com began as Reunion.com in 2002, helping users connect with old classmates and friends. Then Facebook happened.

“As Facebook became so popular, we realized there wasn’t as much of a need for our services,” said Jeffrey Tinsley, the company’s chief executive. “So we looked for other opportunities.”

That road has had bumpy stretches. The firm was criticized for mining the email address books of some of its 52 million users for new customers. Mr. Tinsley realized the script on privacy had flipped. So he changed his business model to helping users try to manage their public data online.

“Three years ago, 75 percent of our revenue was public profile stuff and maybe 25 percent was helping people take it down,” he said. “Now it’s the exact opposite.”

To deliver for their customers, subscription services like Abine and MyLife use organized, repeated pressure. They go to top data broker websites like Spokeo.com, which collects information, then creates and sells profiles on consumers. They fill out removal forms on behalf of users. But the result is never a full cleanup.

“The options for getting facts and personal information removed once it’s been posted online in the U.S. are fairly limited,” says Christopher T. Bavitz, managing director of the Cyberlaw Clinic at Harvard Law School. “It’s very challenging to regulate the spread of this kind of information, but it’s challenging for very good reasons. The first good reason is the First Amendment.”

Users’ control over information has fared better in Europe after a May ruling from the European Court of Justice on the so-called right to be forgotten. That allows users to petition search engines to remove outdated or incorrect information about them. Google reports receiving 163,000 requests and approving 41 percent.

A growing chorus of voices is worried that the emergence of paid services that promise to clean up data could result in another case of the haves and have-nots. Ryan Calo, an assistant law professor at the University of Washington, said many states sold, rented or granted access to criminal records and other information to third-party data brokers.

“If a juvenile commits a crime but doesn’t reoffend, they might have the right to get the state’s record sealed or expunged,” Mr. Calo said. “But the user doesn’t have the same right to access when it comes to the data broker.”

Mr. Calo worries that these sorts of arrangements disproportionately affect populations that cannot afford to pay even once, let alone for the subscription fee that many services charge.

If you ask Philip R. Zimmermann whether money can buy back privacy, he will laugh and point to a paradox. If money is no object, he said, you are too famous to escape the Internet anyway. Mr. Zimmermann created Pretty Good Privacy, or P.G.P., a widely used email encryption program, in 1991. He now runs Silent Circle, a company that promises encrypted communication and offers the $629 Blackphone, a smartphone that features a custom operating system and applications.

Silent Circle tries to protect a user’s privacy out of the gate, instead of acting as a cleaning service. Encryption can make it more difficult for your data to be mined and published around the web. When it comes to cleaning up information that is already public, however, Mr. Zimmermann recalled the plutonium contamination at the Rocky Flats Plant nuclear weapons facility in Colorado.

“It gets into the soil,” he said. “If you’re a person that’s not of any interest to anyone, then maybe your information exists only on a couple of servers. Maybe. But once it’s out, it’s pretty hard to get it cleaned up. You can’t put toothpaste back in the tube.”

This story is part of a collaboration between Marketplace and The New York Times called “A Guide to Buying Just About Anything.” 

Measles Still Kills 400 Kids A Day — And It May Be Making A Comeback

NPR News - Tue, 2014-11-18 12:04

The global fight against the disease has stalled, says the World Health Organization. The recession gets some of the blame. And so does the anti-vaccine movement.

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With Cash And Cachet, The Islamic State Expands Its Empire

NPR News - Tue, 2014-11-18 12:00

Based in Iraq and Syria, the Islamic State is using its chameleon-like branding and financial incentives to attract extremist groups from Egypt's Sinai Peninsula to Libya's Mediterranean coast.

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ClassDojo learns lesson in protecting student data

Marketplace - American Public Media - Tue, 2014-11-18 11:02

While the rows of education apps crowing teachers’ iPads are meant to help manage a classroom, there is increasing concern about the management of student data tracked in those apps.

Following an article published Monday in the New York Times, the founders of education app ClassDojo announced an update Tuesday regarding student privacy and data collection. Beginning next January, ClassDojo will start storing student profiles for only one year.

ClassDojo is a classroom tool designed to help teachers improve student behavior. Teachers can award positive and negative feedback points for behavior in class in real-time, using a smartphone or laptop. Parents, students and teachers can then engage with the data generated by the app.

A screenshot of a demo ClassDojo class shows how students can receive points for positive behavior.

 Manoj Lamba, marketing lead at ClassDojo, said unless a parent chooses to save their child’s information, the individual profile will now delete at the end of school year. He said the plan was already in the works, but it was "a no-brainer to announce it today."

In the post "What the New York Times got wrong," co-founders Sam Chaudhary and Laim Don responded to concern the data from their app could become part of a student's permanent record: 

"If students or their parents don’t save their ClassDojo profiles within that school year, we’ll permanently delete that data. If teachers want to keep data for longer than that, they can invite parents and students to save their ClassDojo profiles."

Lamba also said he thinks the company should have taken this step earlier. ClassDojo currently serves more than 2.5 million teachers. With this change, parents and students will now know about — and own — any lasting data that exists about a student.

However, the official privacy policy was last updated Oct. 24, 2014, so the promise of data deletion exists only as a promise, for now. ClassDojo claims they are the only education technology company to implement such a "pro-user" privacy policy, and said in Tuesday's announcement they will be making a more formal statement about the upcoming changes soon.

Why Uber execs may get away with their bad behavior

Marketplace - American Public Media - Tue, 2014-11-18 11:00

Uber has become known for questionable corporate behavior. The latest example is an incident in which a senior executive at the company suggested spending a million dollars to investigate the personal lives of journalists, in particular one female reporter who’s been critical of the company.

But will the bad behavior affect the company’s bottom line?

Robert Sutton, a professor of management science and engineering at Stanford University, says it's unlikely and consumers don't seem unduly concerned. But Karen North, a clinical professor at the USC Annenberg School of Communications, thinks Uber’s profits could suffer if the company burns through the trust it has built with customers.

Why Uber execs' bad behavior likely won't be punished

Marketplace - American Public Media - Tue, 2014-11-18 11:00

Uber has become known for questionable corporate behavior. The latest example is an incident in which a senior executive at the company suggested spending a million dollars to investigate the personal lives of journalists, in particular one female reporter who’s been critical of the company.

But will the bad behavior affect the company’s bottom line?

Robert Sutton, a professor of management science and engineering at Stanford University, says it's unlikely and consumers don't seem unduly concerned. But Karen North, a clinical professor at the USC Annenberg School of Communications, thinks Uber’s profits could suffer if the company burns through the trust it’s built with customers.

Does Keystone even matter anymore?

Marketplace - American Public Media - Tue, 2014-11-18 11:00

Today’s top political story is, by all appearances, a top environmental story: a Senate vote to authorize the controversial Keystone XL pipeline, which would carry hundreds of thousands of barrels of crude from the Canadian tar sands to the Gulf of Mexico. The fight against Keystone has been a marquee battle for the U.S. environmental movement for years. However, after all these years, the stakes may have gotten lower. 

The fight against Keystone was primarily about preventing climate change. "Crude oil from the oil sands is a lot more carbon intense," says Jim Krane, an energy-studies fellow at Rice University’s Baker Institute for Public Policy. Just extracting the stuff emits more carbon than extracting other crudes, Krane says, and it throws off extra carbon when burned as well.

The hope was blocking Keystone could prevent this type of crude from getting to market. But in the years Keystone has been debated, that train has left the station. Literally. Without a pipeline, rail has emerged as the crude's route to market. 

"It’s being transported now by train, down to Vancouver, it’s being put on tankers, and it’s shipped over to Asia," says Keith Brownsey, a political scientist at Mount Royal University in Alberta, Canada. "Bingo, there you go."

The original pro-Keystone argument has also lost a lot of steam. That was “energy independence for North America,” which fracking has made a less-urgent concern.

But for Brownsey, putting the oil in a pipeline now matters for a new reason.

"Rail is exponentially more dangerous than transmitting it by pipeline," he says.  In other words: pipelines don’t derail.

Opponents say the pipeline remains important, if mostly as a symbol. 

"It’s kind of like the polar bear," says Andrew Weaver, a climate scientist at the University of Victoria and a Green Party legislator in British Columbia. "Keystone has become that iconic image of: 'If we can’t force change here, where can we force change?'"

Networks battle for morning supremacy, young viewers

Marketplace - American Public Media - Tue, 2014-11-18 11:00

Just a few months ago, NBC brought in hotshot young programmer Jamie Horowitz from ESPN to help turn around "Today." Now he's already out. Meanwhile, the show is struggling to hold on to viewers and regain its No. 1 spot in the morning news ratings, which it lost to ABC’s "Good Morning America" in 2012 after 17 years on top.

The battle for ratings — and for younger viewers — can be seen in the shows’ daily lineups.

"Good Morning America" had rapper Lil Jon on Tuesday, getting host George Stephanopoulos to bust some (awkward but good-natured) moves to "Turn Down for What."

At rival NBC on Nov. 17, "Today Show" host Matt Lauer had Anglo-Irish boy-band One Direction on stage. Band member Zayn Malik was missing, and Lauer asked: “Is it something more serious than just a minor illness? There have been rumors of substance abuse. What’s going on?”

The band addressed the question, attributing Malik's absence to a "stomach bug." But the audience booed and younger viewers slammed Lauer on social media. “Those are the people they need to grow the 'Today Show' audience,” says Jim Hill, an entertainment writer and blogger. “And here Matt has managed to drive a whole generation away.”

Brian Steinberg, TV editor at Variety, says ABC has nailed the morning formula.

“‘Good Morning America’ knows who it is,” Steinberg says. “It’s single-minded. It’s an entertainment show with a little news thrown in. ‘Today’ is a little more of a split personality. They want to be a news show but they also want to entertain and have the same kind of fun. And sometimes it’s hard to pivot.”

Networks battle for morning supremacy

Marketplace - American Public Media - Tue, 2014-11-18 11:00

NBC brought in Jamie Horowitz from ESPN just a few months ago to help turn around "Today." Now he's out. Meanwhile, the show is struggling to hold on to viewers and regain its No. 1 spot in the morning news ratings, which it lost to ABC’s "Good Morning America" back in 2012 after 17 years on top.

The battle for ratings — and for younger viewers — can be seen in the shows’ daily lineups.

"Good Morning America" had rapper Lil Jon on Tuesday, getting host George Stephanopoulos to bust some (awkward but good-natured) moves to "Turn Down for What."

On November 17, at rival NBC, "Today Show" host Matt Lauer had Anglo-Irish boy-band One Direction on stage. Band member Zayn Malik was missing, and Lauer asked: “Is it something more serious than just a minor illness? There have been rumors of substance abuse. What’s going on?”

The audience booed and younger viewers slammed Lauer on social media. “Those are the people they need to grow the "Today Show" audience,” says entertainment writer and blogger Jim Hill. “And here Matt has managed to drive a whole generation away.”

Brian Steinberg, TV editor at Variety, says ABC has nailed the formula.

“‘Good Morning America’ knows who it is,” Steinberg says. “It’s single-minded. It’s an entertainment show with a little news thrown in. ‘Today’ is a little more of a split personality. They want to be a news show but they also want to entertain and have the same kind of fun. And sometimes it’s hard to pivot.”

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